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Supplier Enablement Analyst

Philippines , Philippines

Ref#: 19013902

Date published: 17-Apr-2019

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The Supplier Enablement Analyst is responsible for the enablement of supplier’s as part of CBRE’s Procure-to-Pay platform implementation. This position requires someone who can work independently, is a self-starter, and able to respond in a matrixed, fast-paced environment. The ideal individual must have the ability to multi-task while maintaining full attention to details and priorities.

The Supplier Enablement Analyst enables suppliers for CBRE’s Procure-to-Pay implementation per the defined enablement strategy. They partner with suppliers to ensure they are enabled and ready to operate in the Coupa environment by the dates defined in the project plan. Excellent time management skills with advanced Microsoft Office skills are required, specifically in Excel to manage large amounts of information. Superior customer service experience is needed to interact with suppliers while maintaining a positive image to all CBRE stakeholders at all times.

Key Responsibilities

  • Gather and maintain supplier data
  • Perform supplier outreach and follow-up per defined processes
  • Track and provide updates on status of supplier enablement
  • Follow-up with suppliers and internal stakeholders on actions related to supplier enablement
  • Develop catalogs for selected catalog suppliers
  • Develop cXML integrations for selected cXML suppliers
  • Provide support to suppliers during and after onboarding including setup activities and training
  • Organize meetings and calls with suppliers and internal stakeholders for enablement and catalog management
  • Coordinate all communications related to supplier enablement and catalog management
  • Provide 1:1 supplier training
  • Create and maintain Standard Operating Procedures and supplier training documentation
  • Track and update status of supplier enablement project waves and execute weekly reports and dashboards
  • Manage all business process and system escalations through the proper channel
  • Provide additional support to the project team as requested