The purpose of this position is to source, negotiate and manage service provider(s) for outsourced services, technology enablement, data services and change management. Responsible for coordinating strategy and its execution at local, regional and global levels with business stakeholders, operational and global shared services team members and executive sponsors.
EDUCATION and EXPERIENCE
Bachelor's Degree (BA/BS) required. MBA Preferred. Eight or more years’ experience in strategic sourcing, vendor management, outsourcing, consulting, program management,
transitions, service quality improvements or other related experience.
Aptitude in working with international colleagues and suppliers to coordinate and execute global strategies within a dynamic team environment. Demonstrated experience with service providers, multi-year contract management and playing key governance roles with outsourced providers.
CERTIFICATES and/or LICENSES
Certified Outsourcing Professional (COP) Certification preferred. Lean Six Sigma Certification preferred; Certified Purchasing Manager or Certified Professional in Supply Management desired.
Excellent written and verbal communication skills. Strong organizational and analytical skills.
Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Ability to respond effectively to sensitive issues.
Requires working knowledge of financial terms and principles. Able to evaluate complex business or financial data, identify cost trends and drivers and supplier profitability to develop innovative solutions and sourcing strategy. Approves and oversees costs managed globally related to service provider(s). Conducts financial/business analysis including the preparation of reports (e.g. spend analysis, budgeting, and forecasting).