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Regional Security Operation Centre Manager


Ref#: 18517

Date published: 17-Oct-2018

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  • Manage the operations of 24/7 Security Operation Centre in accordance to requirements
  • Lead staff to proactively identify, prevent and respond to security incidents.
  • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring.
  • Ensure compliance to Service Level Agreements (SLA), process adherence and process improvisation to achieve operational objectives and mitigate threats.
  • Analyse and identify probable risks from access data and ensuring on-time escalation, including recommending and implementing mitigating measures to reduce risk
  • Revise and develop processes to strengthen the current operational activities, review policies and recommend changes to improve governance.
  • Creation of reports, dashboards, metrics for SOC operations and presentation to key stakeholders. 
  • Management, administration and maintenance of security devices under the purview of the SOC.
  • Support audit programs on security processes
  • Develop Business Resilience plans to ensure SOCs can continue to function 24x7.


  • Min 5 years’ supervisory experience in a security operations centre
  • Min 3 years’ experience in leading a security operations centre.
  • Experience in security data analytics is an advantage
  • Excellent analytical and problem solving skills
  • Strong knowledge of incident management, problem management and change management best practices.
  • Superior communication skills and ability to brief senior management team.
  • Experience building and maintaining a high performance team of operators
  • Experience maintaining metrics and SLAs.