Petaling Jaya , Malaysia
Date published: 24-Sep-2019
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- Provides support for reception and guest services, mail services, phone, meeting rooms and location services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Receives and directs incoming calls to appropriate personnel and voicemail.
- Greets and announces clients, applicants and visitors.
- Follows security procedures for recording guests, suppliers and other visitors.
- Arranges escorts as needed. Issues visitor passes and validates parking.
- Assists with scheduling and preparing meeting and conference rooms.
- Coordinates setup of conference/meetings rooms.
- Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition.
- Arranges video and/or web conferencing as needed.
- Coordinates catering for meeting and events.
- Secures approvals for catering expenses and reviews invoices to arrange billing to the appropriate department or business unit.
- Performs general clerical duties associated with distributing office faxes, packages and mail as required.
- Uses tracking systems to record inbound and outbound courier, freight and mail.
- Arranges messenger service as needed.
- Follows location security procedures for screening inbound deliveries.
- Orders office supplies and other common use items for the location, such as café supplies, equipment toner, printer paper, freight and shipping supplies etc.
- Maintains neat appearance reception area, conference rooms café and other common areas.
- Requests building and housekeeping services as needed.
- Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.
- Maintains records and logs of service requests and tracks their status.
- Maintains a file of services including transportation sources, accommodations, and referral contacts.
- May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc.
- At least 2 years of receptionist & administrative working experience.
- Good working attitude and a team player.
- Good customer service skills.
- Ability to work in a fast pace environment and strong organizational skills.