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Receptionist - GWS

Hong Kong Island , Hong Kong

Ref#: 19013731

Date published: 17-Apr-2019

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Key Responsibilities
  • Administering front desk activities and ensuring the reception decorum and meetings scheduling;
  • Performing front desk management activities while demonstrating professional telephone etiquette;
  • Responsible for handling enquiries and internal /external call transfers;
  • Welcoming, informing and guiding visitors including co-ordination with employees;
  • Greeting and escorting all clients to respective meeting rooms as and when required;
  • Ensuring telephone registers including call tracking are maintained at the reception;
  • Identifying the type of meeting and arrange meeting setup and schedule;
  • Coordinating with department administrators for urgent offline meetings;
  • Checking and ensuring the availability of the required materials in meetings rooms;
  • Collecting and compiling feedback from various departments;
  • Prepare and send weekly utilization reports to Reporting manager;
  • Identifying the type of meeting and arrange meeting setup and schedule;
  • Coordinating with department administrators for urgent offline meetings;
  • Checking and ensuring the availability of the required materials in meetings rooms;
  • Prepare and send weekly utilization reports to Reporting manager.

Qualifications and Education
  • Excellent communication skills and customer service abilities;
  • Basic computer  and helpdesk knowledge is desirable;
  • Graduate in any field;
  • Relevant prior work experience in customer care or as a receptionist is preferred.