CBRE Data Center Solutions (DCS) is the leading provider of full-spectrum life cycle services to data center owners, occupiers, and investors, including consulting services, advisory and transaction services, project management, and integrated data center operations.
Responsible for initiating and delivering project opportunities, minor works delivery, sales/self- delivery and P&L.
Deliver minor works to completion on time and on budget to the satisfaction of all parties; customer expectations are to be exceeded wherever and whenever possible.
Ensure minor works opportunities on all maintenance contracts are identified to deliver increased turnover and profit to the Division.
Create a supply chain of exceptional delivery partners
Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every minor works.
Ensure compliance with CBRE project management policies and procedures
Ensure that health and safety policy and process is effectively implemented across both CBRE and supply partner activities
Ensure appropriate control systems are in place to ensure statutory, policy and contractual commitments are met.
Delivering effective business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate.
Responsible for generating and securing new sales to meet a financial plan of up to $18m per annum.
Responsible for leading the development and management of all bids, tenders and proposals in excess of $1m.
Strategically plan and develop long term opportunities by creating a pipeline of potential orders.
Seek out opportunities to generate revenue through innovation and different technologies.
Supporting the sales process through solutions development, participation in presentations and consultation meetings.
Develop ‘Minor Works’ case studies and marketing literature on the projects being delivered.
Promote the ‘Minor Works’ offering through raising the profile at external awards events.
Develop effective relationships with current and potential customers through demonstrating our capability in project delivery solutions.
Build strong relationships with subcontractors, in particular preferred suppliers. This is to ensure cost effective solutions which meet our quality expectations can be delivered to our customers whatever the scope of works. Note all risks are to be managed, with our suppliers engaged on back to back terms and conditions.
Working with operational Managers/Directors to ensure the collaborative development of the minor works business with effective team working and support of colleagues.
Stakeholder management across the business.
Business and Financial Management:
Develop a minor works business plan and annual financial plan for revenue and profit delivery.
Financial responsibility for the delivery of the annual projects Plan of up to $18m (or as dictated by the MD)
Carry out monthly forecasting and ensure the minor works are delivered at the right margins
Oversee the monthly P&L and ensure all over-head costs (CoEs/HoMW) are fully accountable and recoverable.
Produce monthly and ad hoc financial reports for the business.
Leverage margins on minor works by working with subcontractors and suppliers to reduce project costs.
Ensure positive cash flow through the up-front agreement of payment schedules and the submission of timely invoices/applications of payment. Ensuring all debt is controlled below 60 days.
People Management and Development:
Provide leadership to and development of the team of ‘Minor Works’ professionals.
Establish and implement best practice training programmes to ensure capabilities match future business needs.
Lead the recruitment and on-boarding of all Head of Minor Works across the division including attending assessment centres.
Develop a pipeline of talent internally and externally by developing the team of ‘Minor Works’ professional as per the career framework.
Ensure there is a structured training and development framework in place to equip the ‘Minor Works’ professionals with the right standards and within the CBRE policies and procedures.
Carry out monthly one to ones with direct reports and conduct annual performance reviews.