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Project Manager - Global Workplace Solutions

Hong Kong Island , Hong Kong

Ref#: 19591

Date published: 21-Nov-2018

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Purpose of Role
  • The project manager will be required to manage a range of projects including Move, Addition and Change, LCR, optimisation, retail, commercial etc projects with independence however in an integrated manner with Projects, Facilities, Workplace and other work-streams. They will be responsible to manage report on and oversee contractors operating under supervision of facilities management colleagues in other countries.
  • The jobholder is responsible to ensure compliance with necessary corporate guidelines and processes, statutory and building regulations, environmental and workplace strategies and controls

Primary Accountability

  • Collect specific requirements aligning the Business investment plans with CRES programs;
  • Manage business expectations prior to project approval to ensure alignment with key strategies;
  • To understand Client product business needs and align project delivery to those needs. Support capital planning and ad-hoc planning through liaison with internal clients and capturing of requirements;
  • To manage all projects, design and workplace effectiveness in a safe, sustainable and secure manner;
  • To scope project work for Client, provide proposals and costs and seek appropriate sanction to proceed with works; and
  • To liaise with FM BAU teams to ensure seamless delivery to clients;
  • Obtain all PMO approvals and plan for successful navigation of control gates;
  • To ensure appropriate closure of projects and handover to FM;
  • Answer client questions/concerns and provide data to back up recommendations;
  • Work with property teams to determine current and future space needs and understanding of business direction and changing workplace needs;
  • Track, monitor and oversee all related moves and occupancy planning and inventory of furniture and workstations;
  • Assist in forecasting space requirements based on verified existing space information, forecasted space supply/demand and growth projections;
  • Develop the migration plan;
  • Attend meetings with client representatives and facilitate;
  • Discussion/programming of space requirements;
  • Provide metrics, collect, organize and analyze data related to client’s facility requirements and physical space needs;
  • Additional duties as assigned;
  • Manage all financial aspects of each project through its conclusion;
  • Conduct and document weekly meetings;
  • Coordinate activities of sub-contractors, voice/data and occupants;
  • Interact and negotiate with contractors, subcontractors, and other service providers;
  • Prepare/update project status reports, process purchase orders and invoices, update tracking reports and maintain files;
  • Ensure updated occupant information in in CAD (or other) for capturing in space recharge system;
  • Support space occupation/utilisation data capture and verification and liaise with the WebCore team

Other Responsibilities

  • To comply with and uphold company policy and procedures, ensuring the safety, security and welfare of customers and team members
  • Liaise with client to achieve customers’ satisfaction.
  • Anticipate clients’ needs and exceed their expectation.
  • Perform other duties and tasks assigned by the supervisor

Required Knowledge and Skills

  • Minimum 5 years of projects incl. addition and alteration works experience, FM Management / Projects
  • Tertiary education in interiors, architectural, mechanical or electrical engineering, building science, business studies, or equivalent.
  • Good team leading skill
  • Meticulous, detail oriented, and able to work independently.
  • Strong sense of ownership in delivering results
  • Computer literacy skills
  • Proficient in Autocad software
  • Problem solving/trouble shooting skills
  • Financial & cost control abilities
Key Performance Indicators
  • To complete projects in a timely and cost effective manner
  • To close out projects in a thorough and complete manner, including full capture and recording of project data, analytics, drawings etc.
  • A team player committed to working in a quality environment
  • Sound knowledge and understanding of principles, processes and procedures

Qualifications and Education

  • Bachelor degree or above
  • Minimum 5 years of Addition and Alteration works experience, FM Management / Projects