Develops and maintains positive client relationships. Conducts client meetings on unresolved facility issues in an expeditious and professional manner. Communicates to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports.
Manages and coaches facilities staff to deliver excellent service levels for the client within budget.
Researches and implements new processes and technology to improve operational efficiency.
Develops and recommends strategic facility management objectives for clients. Reviews various budget reports for multiple facilities.
Responsible for facility inspections for quality assurance on a periodic basis. Ensures facility procedures comply with local, state, and federal regulations.
Produces and maintains various facility management reports.
Oversees management of capital projects.
Uses pc and/or PDA for work order system, email, ESS and training.
Prepares and manages departmental budget.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university and a minimum of four years’ experience and/or training. Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations.