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Learning & Development Sr Manager

Makati City , Philippines

Ref#: 19028428

Date published: 1-Aug-2019

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Being part of GWS APAC HR team, this role will manage the Learning and Development efforts in Philippines and will be focused on execution of the overall GWS and local market L&D strategy for the region, while supporting other APAC regional initiatives where required. This position is responsible to drive and support the learning programs and initiatives across the Philippines workforce including Facilities Managers, Technical/ Engineering employees, PjM, SSC and other Hard/Soft Service. The key responsibilities of this role include, but not limited to: management professional development programs, new hire training, plus a catalog of other soft skills training, and employee engagement activities and initiatives.  
The role will consult with senior leaders in the country to strategize, identify and define current and future learning needs and partner with the Regional L&D COE team, SME’s and vendors to identify, develop, update and implement training solutions across Philippines via an innovative, scalable and cost-effective platform of services to support the business objectives and increasing workforce demands anticipated as the business continues to expand in region.   The individual will be a proven learning and development specialist, who possesses a good knowledge of Instructional design, and be able to develop content applying adult learning theories which would include a variety of learning methods.   Strong facilitation and delivery skills is essentials, as is the ability to priories in a fast-paced diverse environment.  They will need to have strong stakeholder management skills to develop partnerships with many businesses and functional areas, demonstrates a good understanding of the business and have good commercial acumen. Teamwork and the ability to work well in a matrix’s environment is also required. 

This is an exciting opportunity as we expand our L&D offerings in APEA to focus on attracting, retaining and developing the skillsets needed to future-proof our growing business.  A person who can bring new approaches and ideas, is focused on results and establishing high standards of service excellence, along with being across industry insights and innovative thinking to help grow our digital capabilities, will excel in the role to lead and champion our learning efforts in the region.   This role also requires the experience and ability to operate at both a local and regional level, with close partnerships across GWS, HR and SSC. 

  • L&D Strategy Implementation 10%
  • Design and Development 15%
  • Execution & Implementation 40%
  • Evaluation and Continuous Improvement 10%
  • Other Key Responsibilities 15%
  • A minimum of ten years’ experience in training development and delivery.
  • Project Management experience an advantage.
  • Preferably experienced in designing, developing and implementing training curriculum programs. 
  • BSc/BA degree in HR, Educational, Organizational Psychology or relevant field
  • Professional certification (e.g. CPLP) is a plus