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Learning & Development Coordinator

Wilayah Persekutuan , Malaysia

Ref#: 19021876

Date published: 12-Jun-2019

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Due to continued business growth, we offer an exciting opportunity for a Learning & Development Coordinator to join our team in Kuala Lumpur.  The successful candidate will primarily be responsible for day-to day management of CBRE global learning platform as well as supporting regional and business L&D program coordination. The role will also be responsible for driving myLearning optimization across the different APAC markets in collaboration with the wider L&D team.  This is an excellent opportunity for candidates looking to build on their HR and L&D knowledge and operate in a regional capacity.  
   
KEY RESPONSIBILITIES:
  • Curriculum system set-up, assignment of training to specific employee groups, program scheduling, learner inquiry management, liaison with the global LMS technical team, content uploading and LMS dashboard reporting (standard + ad-hoc) to key stakeholders across the region.
  • Program scheduling, attendance management, program pre-work & materials deployment, vendor management, program evaluation analysis and post-program follow-up. 
  • Manage APAC and LOB training catalog and upload of related training content, ensuring LMS governance protocols are met.
  • Generate training related reports such as course completion, course evaluation, and training hours and manage distribution to key stakeholders across the business.
  • Attend to queries from employees pertaining to LMS and course-related matters (as a second and third level administrator in the LMS support structure). 
  • Promote LMS offering across the APAC business through deployment of effective comms activities.
  • Provide feedback to the regional L&D team on LMS issues.
  • Provide remote support in terms of program coordination & logistics planning in the areas of leadership/management development, sales development, and professional development.
  • Submit vendor invoice for payment and seek necessary approvals.
  • Program evaluation analysis and feedback reporting.
SKILLS & EXPERIENCE REQUIRED:
  • 2-3 years’ experience in an HR administrative or systems supports role in a medium to large size organization preferred.
  • Prior training or learning management/HR systems experience preferred. 
  • Intermediate experience with Microsoft Office suite.
  • Ability to learn and become proficient in the use of the company's Learning Management System (LMS). Ability to learn and become proficient in the use of company's web editing tools. 
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. 
  • Ability to interpret and write routine reports and business communication.
  • Excellent customer service and communication skills, with the ability to respond to common inquiries in a timely manner.