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Head of Talent, Learning & Diversity, Greater China

Shanghai , China

Ref#: 19042793

Date published: 2-Dec-2019

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Key Responsibilities:
• Consult with key business and functional senior leaders to understand business needs in order to design and deliver high impact talent, learning and diversity programs across the region
• Lead the global employee engagement survey deployment and communication strategy across the Greater China
• Partner at a strategic level with the business on employee engagement action planning
• Lead the talent and succession planning process across the Greater China ensuring the identification of high potential talent and targeted development plans are in place and executed on
• Deliver the Greater China leadership and management suite of programs in partnership with the business
• Partner with senior leadership to identify the key diversity focus areas for the business and develop a diversity and inclusion plan
• Ensure diversity action plans are in place and implemented supporting the development of an inclusive work environment 
• Manage the overall learning curriculum ensuring current and future needs are aligned to the strategic business priorities for Greater China and lines of business
• Manage the team to plan, coordinate, design and deliver training solutions, ensuring most appropriate expertise used in the subject area
• Leverage the global competency framework to inform talent & learning program design
• Evaluate and report on the business impact as a result of talent, learning and diversity programs 
• Accountable for overall utilistation and optimisation of CBRE talent and learning platforms with a 90% LMS global target 
• Ensure global learning content platforms such as HMM and LinkedIn Learning are promoted effectively and adopted by employees and are seen as an integrated development offering 
• Adopt best practice learning methodologies, incorporating innovative learning principles and blended learning techniques that best meet the needs of the business
• Support the ongoing transition of Talent & Learning activity to the L&D Shared Service Centre (SSC) based in Malaysia.  Ensure that the SSC is embedded and continues to be successful and effective when delivering regional Talent, Learning & Diversity programs in line with agreed SLAs
• Be proactive in sharing in region best practice with peers across the global Talent, Learning & Diversity team
• Act as a role model for the team, consistently demonstrating the CBRE RISE values and foster an inclusive work environment

Education and Experience:
• Formal qualifications in Business, HR, Organisation Development or related disciplined preferred
• Ideally 10-15 years’ experience in a Talent Management or Learning & Development leadership role in a global MNC 
• Experience working within a highly matrixed work environment
• Demonstrated understanding of future learning trends and innovation

Communication Skills
• An ability to work with and build diverse teams
• Ability to engage and interact at a senior executive level
• Ability to communicate at all levels within the organisation with strong influence skills
• Strong business partnering/consulting and negotiation skills

Leadership Skills
• Ability to motivate and inspire a team
• Strong business acumen with the ability to link HR initiatives to business outcomes
• Ability to coach, develop and manage talent
• Able to identify learning and career opportunities for self and others
• Ability to collaborate and influence across business lines, geographies and teams

Financial Knowledge
• Requires solid knowledge of financial terms and principles 
• Experience in preparing talent & learning operating budgets
• Ability to review and interpret HR/financial metrics and data 

Other Skills 
• Highly organised, with attention to detail and flexibility to adapt to changing priorities
• Able to manage projects, milestones and deliverables
• Must be capable of establishing internal and external networks and working on cross-functional teams globally and in-region
• Flexibility with working hours when required
• Ability to travel to regional offices when required
• Experience using Microsoft office suite