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Head of Managing Agent

Singapore , Singapore

Ref#: 30310

Date published: 7-Oct-2019

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The Head of Managing Agent (HMA) will be responsible for the efficient running of the high-end luxurious development and to manage the relationships within the council and external stakeholders. 


Key Responsibilities:
  • Manage the residential precinct which would include but not limited to estate management, community relations, property administrations, budgeting, etc.
  • Work and manage a team to ensure all facilities and essential services are well managed thereby minimizing disruptions; provide good customer services and establish rapport with residents.
  • HMA shall be accountable to the Corporation on the implementation and management of policies and guidelines as well as to the Owners Council/residents on the management of the estate.
  • HMA shall chair the SCOC meeting and report to the committee on matters pertaining to the operations of the residential precinct.
  • HMA is required to review, plan and recommend cyclical upgrading/repair works to be carried out and manage the works when they are being implemented.
  • In the course of his work, HMA will be required to work closely with SDC on policy matters and undertake communications to the residents on such policies when req
Qualifications:
 
Degree in Estate Management, Real Estate, Facilities Management, Building, Engineering or the hospitality industry or other relevant qualifications.

Experience:
  • Minimum 8 years of working experience in leading a team to manage large residential precinct or townships, preferably in the management of residential development.
  • Hospitality experience a good advantage.
  • HMA should have experience in managing both facilities as well as customer relationships.
  • HMA must be customer-centric while possessing the required technical knowledge to lead and supervise the team.
  • Excellent customer service delivery and operation delivery background would be a key to success in this role.