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GWS, Workplace Operations Coordinator (대리급)

Soul-t'ukpyolsi (Special City) , South Korea

Ref#: 19013334

Date published: 8-Apr-2019

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This position entails working at a client site in Jongro.

KEY RESPONSIBILITIES
Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
Responds to client inquires and complaints. Ensures timely and quality service delivery to clients.
Follows up with clients to ensure customer satisfaction.
Performs facilities inspections and prepares reports.
May coordinate and manage move, add and change activities.
Assists in the preparation of operating and capital budgets.
Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
Reviews periodic reports including financials, and explains variances. Works with finance team to correct errors.
Uses pc and/or PDA for work order system, email, ESS, process and procedure training.
May coordinate and manage move, add and change activities.
Other duties may be assigned.

KEY REQUIREMENTS
Minimum of three years of related progressive experience and/or training.
Facility Management certification is desired. 
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. 
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to understand and carry out general instructions in standard situations. 
Ability to solve problems in standard situations. Requires basic analytical skills.
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet.