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Facility Assistant

Selangor , Malaysia

Ref#: 19007453

Date published: 1-Mar-2019

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Job Responsibilities
  • Monitor help-desk tickets on daily basis
  • Respond, assign, update and resolve open tickets.
  • Open tickets on behalf of the customer as required.
  • Monitor contracts terms to ensure renewal before expiry.
  • Supervise and coordinate with vendor on the scheduled preventive maintenance and adhoc repair works for office equipment and services. 
  • Engage with appropriate external parties (building management, cleaners, maintenance, etc) to maintain the delivery standard and driving rectification of issues.
  • Maintain a list of furniture asset and conduct review on an annual basis.
  • Manage allocation of lockers for new hires/ transfers.
  • Ensure lockers are cleared on the employees last day of work.
  • Maintain the database of lockers/ team cabinets.
  • Monitor visitor registrations and prepare access cards - as required.
  • Ensure the return of the cards upon departure.
  • Perform inventory checks and order office and pantry supplies
  • Ordering of other miscellaneous stationery items as per customer request.
  • Ensure timely replenishment of supplies.
  • Delivery & Collection of urgent documents from Clients or Bank Negara.
  • Other duties as assigned by client.