facebook linkedin

Engineer Assistant- Global Workplace Solutions

Kowloon , Hong Kong

Ref#: 19004868

Date published: 11-Feb-2019

Share with: Facebook Twitter Send to a friend

Job Summary

Assist and support APAC Engineering Manager with administrative, contract management and engineering control processes support to ensure continued business operations for critical systems with the objectives of 100% uptime

Essential duties and responsibilities

  • Support APAC manager in delivering APAC engineering duties
  • Support and governance in regional service contracts and agreements 
  • Carry out a service request to vendor following maintenance schedules ensuring that work performed in these areas is accomplished efficiently with a minimum amount of disruption and inconvenience 
  • Compile and submit weekly service reports for review with APAC Engineering Lead
  • Maintains calendar and vendor database, schedule maintenance, arrange meetings and monitor supplier partners
  • Managing payment status on systems and advise relevant departments on the status or escalations 
  • Maintain documentation records and filing systems
  • Prepare reports on request
  • Responsible for the Vendor Invoicing processing including routing, coding and allocating within APAC countries and select Markets
  • Maintains Technology accuracy 
  • Co-ordinates database for APAC and manages work allocation
  • Utility Management including consumption validation, Utility invoice uploads, Cost validation, CRC data verification and Data quality reviews
  • Staff and Vendor Staff Physical Access Management Co-ordination
  • Staff and Vendor Staff on/off boarding process administration to critical areas
  • Where contracts are principal or agent engaged ensure compliance to Vendor Performance Management to Playbook and that monthly check sheets are completed and in line with playbook requirements
  • Develops a process and ownership that regularly reviews compliance to GSA that provides the leadership team with assurance all contractual deliverables are being met 

Essential Skills:

  • Self motivation and working under pressure to balance conflicting deadlines is essential
  • Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges 

Qualifications / Experience / Professional Memberships:

  • FM or Engineering Vendor Management Background 
  • Excellent customer orientation
  • Thorough knowledge of databases and the ability to manipulate and analyse information accurately, property management, craft skills, and engineering or comparable industry experience desired
  • Experience in Sourcing & managing subcontract work preferred