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EOI - L&D Coordinator (Japanese or Korean speaker)

Wilayah Persekutuan , Malaysia

Ref#: 25438

Date published: 17-May-2019

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Due to continued business growth, we will be looking for Korean or Japanese language proficient speakers to join our team as a Learning & Development Coordinator in Kuala Lumpur.  The successful candidate will primarily be responsible for day-to-day management of CBRE global learning platform as well as supporting regional and business L&D program coordination. The role will also be responsible for driving myLearning optimization across the different APAC (mainly Japan or Korea) markets in collaboration with the wider L&D team.  

KEY RESPONSIBILITIES:
  • Curriculum system set-up, assignment of training to specific employee groups, program scheduling, learner inquiry management, liaison with the global LMS technical team, content uploading and LMS dashboard reporting (standard + ad-hoc) to key stakeholders across the region.
  • Program scheduling, attendance management, program pre-work & materials deployment, vendor management, program evaluation analysis and post-program follow-up. 
  • Attend to queries from employees pertaining to LMS and course-related matters (as a second and third level administrator in the LMS support structure). 
  • Promote LMS offering across the APAC business through deployment of effective comms activities.
  • Provide remote support in terms of program coordination & logistics planning in the areas of leadership/management development, sales development, and professional development.
  • Program evaluation analysis and feedback reporting.

SKILLS & EXPERIENCE REQUIRED:
  • At least 1-year professional working experience in a medium to large size organization.
  • Proficiency in Japanese or Korean language is a must. This role is to support our Japan or Korea business. 
  • Intermediate experience with Microsoft Office suite.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. 
  • Ability to interpret and write routine reports and business communication.
  • Excellent customer service