Job purpose: To provide exceptional customer service and comprehensive financial and administrative services to the client and the contract.
•Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized.
•Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.
•Compiling of the Customer Monthly Management Report
•Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.
•Support the preparation and delivery of monthly Contract Reviews.
•Co-ordination of the billing application, calculating margins, raising invoices and submitting to client
•Chasing of debt to keep within contractual terms
•Creation and review of management reports such as P&L, WiP, Unbilled Revenue, Debt, OPO's & Invoice Pool
•Raising Purchase Orders and reviewing open Purchase Orders
•Policy and procedure compliance
•Processing supplier invoices and resolving any queries
•Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements
•Reporting and management of work management system
•Logging hazards & customer feedback on the QHSE Management Portal
·Obtaining supplier quotes and uploading onto the internal system for client approval
·Maintaining the stationery supply
·Reception cover if applicable
·Updating Portals as and when required