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Assistant Reporting Manager

Makati City , Philippines

Ref#: 19032528

Date published: 4-Sep-2019

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JOB SUMMARY 

Manages a small team of Digital & Technology professionals responsible ensuring the business makes better decisions through collection and usage of data. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Manages, coaches, and trains a team of Digital & Technology staff. Documents procedures and standards. 
  • Ensures staff appropriately documents their work such as functional/technical specification, development, or architectural designs.
  • Provides tiered digital & technology support for end users. 
  • Troubleshoots technical problems such as application performance issues or network connectivity problems. 
  • Gathers and reports on support metrics in order to identify trends that warrant attention. 
  • Supports and maintains applications, networks, and devices. 
  • Works with vendors to deliver updates, resolve issues, and manage the product lifecycles and upgrades. 
  • Researches and designs application development, infrastructure, or service standards. 
  • Serves as the digital & technology liaison for the area of responsibility, primarily for internal clients. 
  • Responsible for developing and executing project plans. The scope of the projects are small to medium. 
  • Exhibits analytical rigor, judgment and ability to present a comprehensive 'data story' to multiple levels of the organization. 
  • Is well versed in data visualization techniques.
EDUCATION and EXPERIENCE 

  • Bachelor's degree from top tier school in computer science, math, engineering or related field. Masters degree preferred. 
  • Minimum of 6-10 years of experience in quantitative analysis, data modeling, reporting, relational database tools, data warehousing, database architecture, and SQL, SAS and/or SPSS. 
CERTIFICATES and/or LICENSES MCSE and CNE Certification preferred where warranted. 

COMMUNICATION SKILLS 

  • Ability to comprehend, analyze, and interpret the most complex business documents. 
  • Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. 
  • Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. 
  • Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. 
FINANCIAL KNOWLEDGE 

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.