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Assistant Facility Manager - BJ Chaoyang

Beijing , China

Ref#: 19009899

Date published: 19-Mar-2019

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·       Be responsible for the Client Beijing Campus soft services (Shuttle bus, Office supply, GYM service, Internal potted plant, Cleaning service, Admin service, Meeting room services)

·       Interfaces with the customer’s Sub regional management regarding direction of financial, contract, and customer strategies for the facility

·       Manages, directs and schedules day-to-day and long-range activities for assigned properties and ensure that all programs and procedures of the FM staff are being properly implemented

·       Manages and supervises facility personnel including recognition, discipline, and performance management. Plans, directs, and monitors the performance objectives of FM personnel.

  • Establishes process performance metrics; tracking, analyzing and reporting performance in terms of quality, safety, cost, and customer satisfaction.
  • Resolves problems and/or conflicts and maintains open communication with the client to ensure satisfaction
  • Manages contractor specifications, problems/issues, performance and administration
  • Recommends solutions and implements appropriate corrective action for major or complex maintenance issues
  • Provides the technical and management direction for all Facility Management services and utilizes all resources (i.e. Branch, Procurement, etc.) to reduce costs and increase satisfaction
  • Ensure that all deliverable is provided to a high standard and in accordance with agreements.
  • Reduce, manage, analyze and report Operating expense.
  • Complies with all company policies and procedures and adheres to company standards
  • Performs other duties as required
  • Take ownership for issue raise, be courteous, friendly and professional with customers at all time, to be on time for commitments.