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アプリケーション エンジニア | Application Engineer

Tokyo-To , Japan

Ref#: 19021794

Date published: 10-Jun-2019

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This role plays a key role in the delivery of insights and applications to enhance business efficiency based on our CRM and property data as well as external information to our Japan business. Working as a bridge between internal customers and Sales Management team, the role will use user input and sales information to design or re-design, develop, test and implement complex software programs and applications. This role will report to the Director of Sales Enablement in Japan. The role is expected to also cover analyzing business processes and develop improvement solutions enabled by technology or otherwise and will also be responsible for identifying, pilot testing and introduce new technological solutions including marketing automation, AI and other business enablement tools.
This role will work very closely with local business partners, local and regional Sales Management as well as local, regional and global D&T teams.

Key Responsibilities:
Key responsibilities may include:
• Develop applications that effectively accomplish client objectives and user needs
• Design and write code for applications
• Analyze and edit existing computer applications to improve functionality
• Remodel and adapt applications as needed to optimize performance
• Install applications and confirm proper communication between equipment and systems
• Identify specific customer and client needs and preferences related to application
• Test applications extensively to ensure they are error and bug free
• Act as a technical advisor to all departments
• Maintain computer applications databases
• Liaise with relevant departments to identify technical requirements and develop solutions
• Working with the local business leaders to manage rules of engagement that define the underlying business processes that go along with roll-out of enabling technology
• Manage data migration and ongoing data management efforts related to our CRM and property database
• Manage ad-hoc projects including implementation and introduce CRM system and other new tools and systems (i.e. property database, data matching, marketing automation and AI)

Experience:
• Degree qualified with 3+ years’ experience in Application Engineer or Business Analyst roles, preferably managing/ supporting implementation and management of business technology
• Experience using programming language (e.g. SQL, Python, etc.)
• Experience managing large data sets (~million records)
• Experience using cloud platform (e.g. AWS, GCP)
• Experience in project management is preferable
• Experience in digital marketing is preferable
• Experience in working with offshore teams is preferable

Skills:
• Bilingual in Japanese and English
• Strong interpersonal skills
• Strong verbal and written communication skills, both in Japanese and English
• Demonstrated ability in communicating with business users and assessing their needs
• Rapid problem diagnosis, proven creative problem solving and execution skills
• Analytical and problem-solving skills
• Ability to flexibly adapt and thrive in a fast-paced & diverse matrix environment
• Ability to work under pressure with multiple priorities
• Ability to “cut through the noise” to get it done
• Self-motivated individual who works well remotely
• Eagerness to learn and constantly improve relevant and lateral skills
• Interest in real estate business preferred
• Sales and marketing experience a plus